A
deep malaise infects every level of the pub industry and has seeped
into every nook and cranny of the edifice; it manifests itself in the
behaviour of the employees of pubcos as recounted by the people who
report on pages such as this.
Rational
observers of the tied pub scene cannot, simply cannot, get their heads
round the fact that the pubco's are run by people whose general
standards of conduct are very poor. This is predicated upon the fact
that they, the people who make the decisions, run the businesses,
operate the estates either have backgrounds coming out of the
traditional British brewing pub/inn industry, or have learned their
profession from such people who are quite simply narrow minded, short
sighted, chauvinist, dysfunctional and damaged personalities. It doesn't
sound right but they were TRAINED to be like this. Their world view is
very different from normal peoples, it is not based upon the same
rationality as others. It is based in a deep rooted belief that all
publicans are wily, scheming clever, cash rich, conniving, ducking and
diving dodgy scammers who will do anything to avoid paying bills and
their dues and have mountains, bagsfull, of cash in the cellar or their
mattresses or tucked away in offshore accounts. It all comes out of the
past and while there was an element of truth about this long ago that
long ago is long gone.
These
pubco stadd learned their 'professions' in the good old days where they
lived in a world free of regulation where massive deals were done on a
nod and a wink, paperwork was sparse, everything was tickety boo and
there were backhanders everywhere. The pub industry was a club where
publicans, area managers, draymen and everyone in between got freebies,
under declared earnings on the back of a robust black market, a thriving
cash economy inside the trade. Such habits die hard no matter the
change of circumstances and as the pub industry evolved radically,
particularly with the advent of Private Equity driven pub companies,
much of the old world died on the surface but the bad habits prevailed,
spreading out under the radar like diseased rhizomes as newcomers into
the business of letting pubs were contaminated, infected and inculcated
with thoroughly bad practice at every level of their activities.
As
the world has moved on and the pub industry has had to clean up its
fiscal act through the imposition of legislation and ever more stringent
financial controls and accounting methods being levered under business
everywhere - and as pubco's have squeezed pubs by maximising their
profits at every turn, increasing rents and supply prices faster than
inflation and material and supply costs, the people in the middle are
the squeezed publicans, exposed to the ravages financial extraction by
others at every level of their businesses. They are on the chalk face of
the industry paying for everyone else's fat cat lifestyles at the one
end and for the rigours of legislation, taxes and cultural change at the
other while customers become ever more discerning about price and offer
and abandon pubs in favour of better funded, better appointed bars,
restaurants and cafes.
And
as publicans' profits have been eroded by greedy pubco's and their
costs increased through a changing economic reality while their income
over the bar falls because they have to price themselves out of the
market BECAUSE of their greedy pubco's putting their prices up all the
while - the pubco's continue to believe, like a punch drunk fool, that
there is more to be had from the 'golden goose' they starved so they
bully them, squeeze them and starve them to the point at which we see
the industry now. Failing and Broken.
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