Pub companies are masters at making 'doing all we can' noises while tissue-papering over deep cracks in their foundations.

“If lessees are unhappy about their own conditions we will listen to them because we are doing all we can to help retailers in these difficult times,”

Just read it again. What does it mean?

That's right. Nothing - like all the other well rehearsed platitudes and meaningless unprovables pubco spokespeople trot out defending their actions...