Saturday, June 20, 2009

Opinion: upbeat vibe at landmark mediation meet

If your position generally has been that business is all plain sailing but for a little choppiness due to criminal lessees fleecing the company, a smoking ban, an anti pub government and a freefalling economy, then just attending the talking table could be interpreted by observers as tantamount to an acknowledgement by Enterprise that something really IS wrong after all. And that wouldn't do. Would it?

Paraphrasing from Wikipedia:

DENIAL is a defense mechanism whereby a person faced with facts that are too uncomfortable to accept instead rejects them, insisting they are not true in spite of overwhelming evidence to the contrary.

The reality of the unpleasant facts may be rejected altogether; this is known as SIMPLE DENIAL;

or the facts are admitted to but are said not to be serious; this is MINIMISATION;

or there is admission, both of the facts and their seriousness, but total denial of responsibility; this is TRANSFERENCE.

Ring any bells?


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